a71con Privacy Policy — Your Information Is Our Responsibility
The privacy and protection of your personal information on the a71con platform is our highest priority. Read this policy to learn in detail how we collect and use your information.
Introduction and Scope
a71con (hereinafter referred to as "we", "our", or "the platform") is a trusted online gaming and betting platform in Bangladesh. We are fully committed to protecting the privacy of our users' ("you", "your") personal information.
This Privacy Policy ("Policy") describes how we collect your personal information, how we use that information, with whom we share it, and how we keep your information secure. By using the a71con website, mobile site, and all related services, you automatically agree to the terms of this Policy.
If you have any questions or concerns about this Policy, please contact our support team.
What Information We Collect
Registration Information
When creating an account, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- Preferred username
- Residential address (where applicable)
Financial Information
For processing transactions, we collect:
- bKash, Nagad, or Rocket account number (partial)
- Bank account details (if applicable)
- Deposit and withdrawal transaction history
- Wallet balance and bonus information
Technical Information
Information automatically collected to improve our services:
- IP address and device type
- Browser type and operating system
- Session duration and page visit data
- Cookies and tracking tokens
Gaming Activity Information
Information stored to improve your gaming experience:
- Play history and betting patterns
- Preferred game categories and providers
- Bonus claim and usage history
- Login times and activity logs
Purpose of Information Use
a71con uses your personal information only for legitimate and specific purposes. We never sell your information to third parties without your consent.
Primary Purposes
- Completing the account creation and verification process
- Providing betting and gaming services
- Processing and verifying financial transactions
- Managing bonuses, rewards, and promotions
- Keeping your account secure and preventing fraud
- Providing customer service and technical support
Additional Purposes
- Improving the quality and security of our services
- Meeting legal obligations and regulatory requirements
- Ensuring responsible gaming (including age verification)
- Personalizing the user experience
- Sending important service-related notifications
- Creating internal analytics and statistics
Cookies and Tracking Technology
a71con uses cookies and similar tracking technologies on its website. Cookies are small data files stored on your device that help our platform function more smoothly.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They store login sessions, security tokens, and language preferences. They cannot be disabled.
Analytics Cookies
These monitor website usage and help improve our services. They are used to understand how many users have visited which pages.
Preference Cookies
These remember your gaming preferences, language settings, and display preferences. These cookies can be managed from your browser settings.
You can delete or disable cookies from your browser settings at any time. However, please note that disabling certain cookies may limit some functionality of the platform.
Information Sharing with Third Parties
a71con never sells or rents your personal information. However, in certain specific situations we may share limited information with trusted third parties:
Service Provider Partners
Some third-party service providers are used to operate our platform, such as payment processing, cybersecurity, and game software providers. Only the minimum information necessary for those partners to perform their specific tasks is shared with them.
Payment partners (bKash, Nagad, Rocket, bank transfer) — only the information necessary to complete transactions is shared with them. Game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming) — only game session data is sent, with no financial or personal identity information.
Legal Obligations
We may be required to disclose your information to relevant authorities as part of a court order, lawful investigation, or legal process. In such situations, we will disclose only the minimum amount of information required by law.
Fraud and Security Related
Information may be shared with relevant agencies as needed to prevent financial fraud, money laundering, or other illegal activity, and to ensure the safety of all users on the platform.
Data Security Measures
a71con uses the highest industry-standard security technology to protect your personal information. Our security framework consists of the following layers:
SSL Encryption
All data transfers are secured through 256-bit SSL encryption, which prevents third-party interference.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from cyber attacks.
Two-Factor Authentication
A two-step verification system for account access protects your account from unauthorized entry.
Encrypted Storage
All sensitive data stored is kept in encrypted form. Passwords are never stored in plain readable format.
Despite all these security measures, no method on the internet is completely secure. We therefore ask you to keep your password confidential, log out after using someone else's device, and notify us immediately if you notice any suspicious activity.
Data Retention Period
We retain your personal information for as long as it is necessary to fulfill the purpose for which it was collected, or as required to be kept under legal obligations.
Active Accounts
While your account is active, we retain all your profile information, transaction history, and gaming records. This information is essential for providing you with our services.
Closed Accounts
Even after an account is closed, financial transaction records, identity verification documents, and account activity history are retained for a defined period based on legal requirements.
Marketing Information
Information collected for marketing communications is retained until you withdraw your consent or until your account is closed. You can opt out of marketing messages at any time.
Log Data
System logs, access logs, and security logs are retained for a defined period for security analysis and error detection, after which they are automatically deleted.
Your Rights
a71con grants its users the following rights regarding data privacy. To exercise these rights, please contact our customer service team:
Right to Access Information
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your stored information.
Right to Correct Information
If your information contains any errors or is incomplete, you may request that it be corrected or updated. Ensuring accurate information is our shared responsibility.
Right to Delete Information
In certain specific circumstances, you may request deletion of your personal information. However, some information may not be possible to delete due to legal obligations.
Right to Object to Processing
You may object to the use of your information for marketing purposes and may withdraw your consent at any time.
Right to Data Portability
You may request your information in a structured, commonly used format so that it can be used on another platform if needed.
Right to Restrict Processing
In certain circumstances, you may request that we temporarily suspend processing of your information, such as while verifying the accuracy of your data.
Protection of Minors' Information
a71con is an online gaming platform for those aged 21 and above only. We do not intentionally collect personal information from any person under the age of 21.
Age verification during the registration process is an essential step for us. If we learn that a user is under 21 years of age, we will immediately suspend that account and delete all collected information.
If you believe a minor has created an account on this platform, please notify our support team immediately.
Changes to the Privacy Policy
a71con may update this Privacy Policy from time to time. If there are any significant changes to the Policy, we will notify you in the following ways:
Email Notification
We will send a notification to your registered email address in case of important changes.
Platform Notification
A notification will be shown at your next login informing you about the policy changes.
Page Update
The "Last Updated" date at the top of this page will be changed and the new clauses will be highlighted.
If you continue using the platform after a policy change, it will be assumed that you have agreed to the updated policy. You have the right to close your account if you do not agree to the policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:
Contact Us
Log in to the platform and click the live chat button. Instant support is available in Bengali.
[email protected] — Send any information-related requests to this address.
We try to respond to privacy-related requests as quickly as possible.
For more information, please visit our Terms & Conditions and Responsible Gaming pages.